ISO TS 9002:2016 pdf free
ISO TS 9002:2016 pdf free.Quality management systems一Guidelines for the application of ISO 9001:2015
The intent of this subclause is to ensure that the organization determines the processes needed for its quality management system in accordance with ISO 9001. This includes not only the processes for production and service provision, but also the processes that are needed for the effective implementation of the system, such as internal audit, management review and others (including processes that are performed by external providers). For example, if the organization determines the need for a process for monitoring and measuring resources, the process will need to meet the requirements of ISO 9001:2015,7.1.5. The level to which processes need to be determined and detailed can vary according to the context of the organization and the application of risk-based thinking – taking into consideration the extent to which the process affects the organization’s ability to achieve its intended results, the likelihood of problems occurring with the process and the potential consequences of such problems.
A process is a set of interrelated or interacting activities that use inputs in order to deliver intended results. For ISO 9001:2015, 4.4.1, bullets a) to h):
a) the organization should determine the inputs required and the outputs expected from its processes;inputs required for the processes should be considered from the viewpoint of what is required for the implementation of the processes as planned; expected outputs should be considered from the viewpoint of what is expected either by the customers or the subsequent processes; inputs and outputs can be tangible (e.g. materials, components or equipment) or intangible (e.g. data,information or knowledge);
b) when determining the sequence and interaction of these processes, the links with the inputs and outputs of the previous and subsequent processes should be considered; the methods for providing details of the sequence and interaction of the processes depends on the nature of the organization;different methods can be used, such as retaining or maintaining documented information (e.g.process maps or flow diagrams), or a more simple approach, such as a verbal explanation of the sequence and interaction of the processes;ISO TS 9002 pdf download.